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Chat record

Bojan | Crypterium Support
9:57:10

You are aware that it's still under Crypterium, correct? So what is your concern about?

my concern is that it was supposed to be benificial for token holders and it should be within the app as promised and it is the complete opposite

that is my concern

Bojan | Crypterium Support
9:59:35

Your concern is completely invalid, you're referring to CRED which also had no planned association with CRPT.

okay, thank you, just note that people are not stupid, you cannot just build another platform from crypetium ico money and not share it or promote through crypterium, not even one tweet about this for the past two years....

but thank you for your answers anyway, now i know who i am dealing with

Bojan | Crypterium Support
10:4:2

No problem, anytime.

thank you, i just checked the channel, same admins as well

nice

good luck with the project

Miguel Angelo
10:5:37

This just made me loose faith on crypterium

Miguel Angelo
10:6:6

I tought cred was suposed to be on app

Miguel Angelo
10:6:22

And im here since day 1

Miguel Angelo
10:6:55

No info, no news... Good job!

Basit abbasi
10:6:59

It is now at 0.45

Bojan | Crypterium Support
10:7:12

New coin in the Crypterium Wallet!🎉Crypterium Wallet now supports Bitcoin Cash— One more step towards our goal of supporting the most popular cryptocurrencies on the market.😎

Miguel Angelo
10:7:38

Its not about money... Its about trust and faith

Basit abbasi
10:8:4

Now gone back down to 0.29 lol

Miguel Angelo
10:8:15

Is cred still going to BE a thing?

Miguel Angelo
10:8:35

Sorry for caps lock. Insta correct on cell phone

Bojan | Crypterium Support
10:8:46

You're acting like we did something behind your back, we sent out forms literally to every single user on our platform. I'm sure if you were closely following since day 1, you'd have been aware of this. We're also constantly mentioning C-Lever here on the chat as well.

Miguel Angelo
10:9:49

Can you print screenshot One time cred was mentioned? Cuz im here daily and i saw.nothing. Also.... Nothing on e mail

Bojan | Crypterium Support
10:10:10

I'm not talking about C-lever, we don't have any news on CRED.

Bojan | Crypterium Support
10:10:24

I'm not talking about CRED, we don't have any news regarding this yet.

Bojan | Crypterium Support
10:10:49

This is our official response to your concern: "We've been planning a loan platform from the beginning and in early days of our original ICO, we've also talked about CRED as our separate project. We are not dismissing those ideas but the concept was revised. C-Lever can be perceived as a successor of the CRED concept, that as we think will be demanded by many customers."

Miguel Angelo
10:11:25

How does this benefit token holders?

Umaru 🚀🚀
10:11:52

admin any update to topupcard and cash out?

No One
10:11:55

Hi seems like I its shady isn't

No One
10:12:7

Well luckily I didn't join it yet

Bojan | Crypterium Support
10:12:31

It lets you use the lending platform.

No One
10:13:13

Well thanks dear for sharing ur experience

Miguel Angelo
10:15:12

wel... i will read this carefully... yet.. CRED was a promise. or.. a road map thing... i will give the benefit of doubt for once... due to the fact that i had a lot invested in this because i truly believed in this project.. so.. i will check c lever... but somehow.. i feel like this is weird action

Miguel Angelo
10:15:25

on my way to check c-lever

Bojan | Crypterium Support
10:15:54

Freemoney transfersthat take just a second!Amazing, isn't it?! 😃🚀

No One
10:16:22

U ha e no idea what I have invested in it

No One
10:16:29

And get badly burned

Bojan | Crypterium Support
10:16:47

What did you invest in?

Miguel Angelo
10:17:15

No one meant he invested a lot

No One
10:17:31

My apologies if I'm talking against this room policy

Bojan | Crypterium Support
10:17:40

😃

Miguel Angelo
10:17:52

i think disclosure is unecessary for privacy protection issues

No One
10:18:1

It's not the right thing if I talk about other project

Bojan | Crypterium Support
10:18:15

You'd be right about that.

Miguel Angelo
10:18:26

ah

Miguel Angelo
10:18:32

i tought you invested a lot on crpt

Bojan | Crypterium Support
10:18:35

Carefully pick your projects, a lot of people learned the hard way in 2017.

No One
10:19:34

But I can't believe Confidential Asset or transaction is bad i think it's the future

No One
10:20:9

I don't know how crypterium works I just read the news of BCH listing

No One
10:20:47

The only reason to come across

Bojan | Crypterium Support
10:21:4

You should look into our FAQ:https://crypterium.com/faqIF you have any specific questions just let me know.

KrisSky
10:22:4

Anyone here has successfully Increased their card limits? I have been trying to do it but always failed.. saying text is unreadable!?!

Bojan | Crypterium Support
10:23:24

Sure, I have. Feel free to PM me.

No One
10:24:48

"Our users need to verify their identity so that Crypterium will be in line with a banking regulation commonly known as “Know Your Customer” (KYC) and is the process of a business verifying the identity of its clients. It is an anti-corruption and fraud measure that helps us prevent financial crime and fraud. It is also a legal requirement in almost all jurisdictions. " hate this part 🐒 that's the only reason why I believe In Confidential Asset & transaction bcz privacy is privilege

Ezekiel L
10:25:9

Admin does C lever has it own telegram channel and any plan to incorporate it with crypterium so as to boost it functionality

Bojan | Crypterium Support
10:25:29

Nobody can offer that and do it legally, sir.

No One
10:25:32

Thanks dear bojan

Bojan | Crypterium Support
10:25:44

PM.

No One
10:26:36

Yes ironbelly/GRIN can my apologies once more for using this reference not willing to shill or anything like that

Jimz Inderz
10:26:47

still not fixed? top up card? your saying days

Jimz Inderz
10:27:38

maybe you can tell us months directly

Bojan | Crypterium Support
10:27:48

Good to know.

Bojan | Crypterium Support
10:28:1

We wouldn't hide it if we were given an appropriate ETA

Ezekiel L
10:28:14

Thanks got it, saw it is still very much at a juvenile stage, while Dont the team incorporate the convent with crypterium so as to boost it functionality, instead of running it totally as a different project

天佑
10:56:13

Join us on the Unofficial Crypterium Chat (China)!加入我们的非官方Crypterium聊天(中国)!https://t.me/Crypterium_CHN

archie surisantos
11:6:38

any announcement about the rewards in dex,, distributed already

Thomas
11:10:46

Is C-Lever not connected to the CRPT token?

Bojan | Crypterium Support
11:11:36

Not just yet.

Bojan | Crypterium Support
11:11:39

It is not.

Thomas
11:12:39

Ok, thanks. Will it be connected in the future?

Bojan | Crypterium Support
11:13:7

I have no way of knowing that just yet, I'm afraid.

Thomas
11:13:20

Ok

Cryptofan22222
11:33:7

So does C-level work now? With same team and support has crypterium, but no benefit for Crpt holders. I am assuming funds from ICO are being used?

Bojan | Crypterium Support
11:34:9

Anything related to C-Lever should be asked here:https://t.me/CLever_EN

Daniele Rossi
11:42:23

Good afternoon, Bojan, how are you? Apologies if somebody has already asked this question, but are we still inschedule to receive the Binance Dex competition reqards today?

Daniele Rossi
11:42:40

rewards..

Baddini | Crypterium Support
11:43:57

🌎Hello everyone these is our crypterium groups all around the world. Fell free to spread to all of your friends. 🌏
Official Channels are listed. All others are Unofficial Community ran groups with Crypterium oversight.


@t.me/crypterium(Official)@t.me/crypteriumbrazilian@t.me/crypterium_KOR@t.me/Crypterium_CHN@t.me/CrypteriumSpanish@t.me/crypterium_TUR@t.me/crypterium_FRA@t.me/crypterium_RU(Official)@t.me/Crypterium_IND@t.me/crypterium_EN(Official News Channel)

Alexander
11:52:3

Time for another live stream imo. We should start talking about the communities concerns about certain things. I was reading many of the 450 1 star review from new users on Google play and it's things the community have been talking about for a long time (even though many of the comments just come from a place of distrust and makes little sense). . For start one thing we have been talking about is the exchange rates which are worse than most other places. Every time we talk about this we are just told to read about the smart SX even though we are showing evidence that it's not the best rates. Second most services are pretty unstable, third and most important as we are relying on the cards as a major part of our success. 3-4 weeks shipping is the absolute minimum. The general time frame seems to be more like 1-2 months. A company can't lie about this. Just give everyone a clear answer and leave it up to the customers to decide what they want. Trust is better than short term success.

👍👍👍👍

Cryptofan22222
12:2:14

👍👍👍👍👍

Cryptofan22222
12:5:1

My take on SX posted before - I understand selling or buying huge amounts of crpt tokens, you may pay a premium, because volume is low, but there's no way they should have a 5 to 15 percent premium on the app with btc, ltc, eth, bitcoin cash, way to much volume

Chris
12:8:10

Agreed. It's been a pretty bad few weeks for the credibility of this company. Another live stream with the CEO. With all respect another live with Siranush and Andrey would be a bit pointless. I'd like to hear what an ex Visa chief executive makes of what's happening

Cryptofan22222
12:18:9

Yes, it's been since June 12th since we have seen Austin and April 11th since Stephen Parkee

Bojan | Crypterium Support
12:20:15

None of our people from the management team are entitled to schedule streams just for motivation - when we have something exciting to share then sure.

rafael ant luis
12:21:44

Ok nunca se nada de crypterium

Totally agreed

Is not motivation, but he is totally right

The SX has worst rates, thats obvious

Thomas
12:28:40

I totally agree on this one. There is concerns we need to adress and talk about. Solutions/answers on those concerns is only profitable for this project. Silence has the opposite effect.

Cryptofan22222
12:36:13

Let's say bitcoin was at 10,000 and bitcoin rate on the app to buy is at 10,300. This will discourage people from using it, If the rate was 10,100 they would get 5 times the people that would use it, in the long run, profits would be way higher and more users

Bojan | Crypterium Support
12:39:37

​​Say good-bye to old limits!Cashing out with Crypteriumis fast, affordable and convenient. From now on, you can withdraw...
- 1000 EUR per transaction
- 3000 EUR per day
- 10000 EUR per monthReady to try it out?

Photo
Raja sahil changaiz
13:2:13

Hey admin need ur help , i just recieved card , how i can get security code of card using

Bojan | Crypterium Support
13:2:28

Go to Card -> Show pin

If SX would work with better rates, i wouldnt use any other app

Raja sahil changaiz
13:5:18

on card or app

Raja sahil changaiz
13:5:31

Coz not getting shownpin option on my app

Bojan | Crypterium Support
13:5:49

In your app.

Raja sahil changaiz
13:6:9

M using android not showing option

Bojan | Crypterium Support
13:8:8

There’s a button in the top right corner.

Raja sahil changaiz
13:11:57

Admin its showing in # then number ? Five digit codes

Ali Raza
13:13:53

Whats up folks

Ali Raza
13:13:58

Here after a while.

Ali Raza
13:14:8

Anything exciting coming up?

Bojan | Crypterium Support
13:14:12

Should be 6 digits, it’s what I’m getting.

Bojan | Crypterium Support
13:15:46

Exciting times ahead of us, as always.

Ali Raza
13:16:13

Any new feature coming up?

Bojan | Crypterium Support
13:17:34

Bank transfers, card subscriptions, all that fancy stuff.

Ali Raza
13:17:55

I like the word fancy stuff :)

Cosmin P.
13:19:19

There is a Wellington admin scammer, be careful.

Ali Raza
13:22:44

Yeps

D0l4n4n W43
13:29:53

finally i can withdraw my crypto via Indonesia ATM 👍

finally i can withdraw my crypto  via Indonesia ATM 👍

I cannot activate my card for a week. Says wrong card number

Bojan | Crypterium Support
13:32:35

Please open a support ticket with our team atsupport@crypterium.com

I had talked with someone may be 5 days back in the app and said there is problem and have to try later. How long is later supposed to mean

Bojan | Crypterium Support
13:34:14

You probably received a ticket ID, can you send it to me in PM?

Sam Mahapa
13:34:29

Hi Bojan... Any feedback on this ticket no 29027?

My ticket number is 33842

Bojan | Crypterium Support
13:35:48

Just a matter of time before you receive your tracking ID.

archie surisantos
13:36:6

same daniele, wer all waiting for distributiom of rewards as promise end of the week

Sam Mahapa
13:36:28

Thanks

Bojan | Crypterium Support
13:36:37

👌

Bojan | Crypterium Support
13:36:49

I believe we're still on track. :)

archie surisantos
13:37:55

ok 👍

Bojan | Crypterium Support
13:40:26

Please reply to the e-mail, thanks

Daniele Rossi
13:43:37

Great. Thanks

Rafa Viera
13:49:15

today is 9 weeks that my card is not enough

Bojan | Crypterium Support
13:52:28

Have you spoken with someone from our team about this?

Rafa Viera
13:53:23

I meant 9 weeks ago that I won't deliver my card

Bojan | Crypterium Support
13:55:17

Have you reported your delay to somebody from our team?

Rafa Viera
13:55:36

yes in the app

Bojan | Crypterium Support
13:55:49

Can I get your ticket ID/

Misko | Crypterium Support
13:59:33

hello team, howa re you today? 😇

Ivar Floki
14:9:20

I havent received my card and it has been over two months

That’s not weird at all took over 2 months for me... but I think they should switch on the site cause they say 2-4 weeks delivery.

Ivar Floki
14:11:12

I have the "activate card" page on my app. I thought I would have received it already

Misko | Crypterium Support
14:11:35

Please PM me and we will check on it.

TheRealShuuk
14:14:48

Great 👍🏼

Misko | Crypterium Support
14:15:35

New coin in the Crypterium Wallet!🎉Crypterium Wallet now supports Bitcoin Cash— One more step towards our goal of supporting the most popular cryptocurrencies on the market.😎

Daisy Beagle
14:19:6

I have been away for some time...can you please update me on which exchanges CRPT is trading on ?

Misko | Crypterium Support
14:20:22

You can swap your tokens and trade on Binance DEX if you are interested. CRPT is listed at the moment on : HitBtc, Liquid and Kucoin.

Daisy Beagle
14:20:49

Ok thks

Misko | Crypterium Support
14:21:35

No problem!

BurnCrypterium Burn🔥
14:40:44

Though valid concerns...you off on a few things. Number one your or we are not investors of the Crypterium company. That do take into consideration pretty much everything that we say in these chats. When Crypterium first introduced ICO the community was raving and ranting about we need cards and NFC...Crypterium was focused on NFC...the community was raving about more exchanges...we listed on more exchanges which did nothing to the price in the short term...we asked them to make a web page and they did that...we asked for a loan program....they did that...we asked for Binance...they are doing that...they came up with instachange Idk where but it’ll be useful in the future...we asked for buy Crpt in the app...they did that...we asked for buy crypto with fiat in the app...they did that...they also came out with cash out crypto to bank cards...accounts...they also said there would be burning Crpt and MLP...man these guys are freaking insane...now can some things be optimized...duh...development is an ongoing process...they are the only crypto that is shipping cards globally and trust me it’s being noticed...nothing will happen in a day or just because a few is griping momentarily...there will be millions of users using and burning CRPT in the future and there will still be a few complaining that the crypto fiat fee is too much😂and the transfers are blah blah blah

Di'Leonid
14:44:22

You could issue an electronic card an exact copy of the physical card so we dont have to wait months

Common guys u can’t sell CRPT at 33 cents

Alexander
14:51:36

Yeah sure, however if they did listen to the feedback about the core services before launching the marketing campaign they would be much better off. Technically we are not owners of the company but we are the first to try and support every new step included the first step of the company.

Alexander
14:54:5

I value my money and opinion a bit more than to just shut up because I'm not technically a owner or show a lack of interest in the progress because progress has been made.. I want "them" to be best and by listening to the ones actually using the services"they" can achieve it

BurnCrypterium Burn🔥
15:1:40

I mean that’s all of us don’t ya think...my point is...Crypterium is already doing the absolute best that they can...and is improving day by day...and development is an ongoing process. Period...everything that needs to get worked out will get worked out. Regardless of what anyone says or thinks it’s still up to Crypterium to make the decisions on what is a priority and they have been prioritizing very well

Vitor
15:2:22

I totally agree, we want the best for crypterium and no one better than the users to help the company.

Alexander
15:5:36

U Sure u don't just want crypterium to burn? ;)

Stacy Jones
15:6:17

I think open fair and open criticism and complaints should not just be welcome here but encouraged! Better to give the team a chance to address it, if they see fit.

Alexander
15:6:22

Kidding, I get your point and I'm happy I chose crpt as my main token with this kind of leadership and vision behind it.

Paul Lamb
15:9:52

I disagree it’s up to us what Crypterium does. If you complain it’s your reactions that people here if your happy it’s your reaction that people here. Let the application work and everyone can be satisfied we don’t own stocks we own virtual tokens. That make you money. We can hold them or sell them but it’s our actions as a team that create the cost or budget of the token if you hold don’t sell your being bullish (greedy) but if your constantly selling what’s the use of bigger profits. Use the token what it intended for as a transaction collect its potential profits from it. Or buy sell and loose money with each trade

Paul Lamb
15:12:56

I plan on purchasing 4 token a month so I to can rack in the benefits of mlp at som point I’ll own enough to get to gold but bronze is what everyone has so I will stay in that group

Paul Lamb
15:13:46

I only count 309 at the most in platinum so it’s not worth the exchange for tokens

Rodgers Climans
15:16:18

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It's good to know that the roadmap will be available, so investors will be reassured about the future, beyond predictability, of course.

Paul Lamb
15:21:0

I like predictions at least good ones it give me rather opportunity to by the token at a inflated price

Daniele Rossi
15:23:32

Hi

Misko | Crypterium Support
15:23:44

Hello, how we can help you?

Daniele Rossi
15:25:24

Hi Misko, I just got an email from a “ Crypterium support manager” regarding some marketing related staff. Can you confirm if it is legit?

Misko | Crypterium Support
15:26:9

send me Pm, thanks

Daniele Rossi
15:27:34

Done

Richard G.
15:27:37

me too

Daniele Rossi
15:33:56

Just sent copy of the email to Misko for checking if it is legit Richard

Richard G.
15:37:43

will check also, thanks

Bojan misko alexandr what happened with my case guys this is not acceptable refund my money back

Misko | Crypterium Support
16:5:15

Please Pm me if you have any questions

Already did many times with no solution can't you guys understand English refund my money back

Kytroit
16:9:53

Hello to admins. Please, tell me how can I refund my money? I am waintg already for 50 days for my card and I am waiting for two weeks (!) for your answer from your support about freezing of my account. Unfortunatelly this service is shitty for me.

Misko | Crypterium Support
16:11:38

Hello PM me with your ticket id.

BurnCrypterium Burn🔥
16:23:41

I got the same email...I think it’s a scam

Why price drops again

Misko | Crypterium Support
16:40:19

Team, this is our email. Please respond and provide with required details. Thanks!

Misko | Crypterium Support
16:43:3

New coin in the Crypterium Wallet!🎉Crypterium Wallet now supports Bitcoin Cash— One more step towards our goal of supporting the most popular cryptocurrencies on the market.😎

Billy-Moon-Soon.
17:4:2

Any update from the development team as to how much longer till the US can buy crypto in the app with a US bank account?

Misko | Crypterium Support
17:4:42

Not yet, you wil be informed on it additionally.

Billy-Moon-Soon.
17:4:51

Thank you.

Misko | Crypterium Support
17:5:12

No problem

Andre P. Clarke
17:11:36

Each time I go to the ATM it asked for savings or checking

Julian Vallejo
17:14:15
Photo
Julian Vallejo
17:14:16

Hi I was wondering if there is a problem with the app or something because since Friday I can’t fund my Crypterium card, it says try later...

Basit abbasi
17:14:46

🙈

Misko | Crypterium Support
17:15:18

I believe this depends on the ATM you are using. You are able to withdraw your funds?

Andre P. Clarke
17:15:47

No I'm not it's spits out back the card and they support union pay

Misko | Crypterium Support
17:15:50

Note that our partner faced some technical problems on their end. We are working on this, and it will be fixed soon. Just remain patient, thanks

Misko | Crypterium Support
17:16:1

Please PM me

Julian Vallejo
17:16:10

Thks

Misko | Crypterium Support
17:16:37

No problem!

Misko | Crypterium Support
17:24:5

Whoo-hoo! We’ve launched the Crypterium Card on Product Hunt — one of the best product curation platforms in the world.🎉
Before youcheck our profile, a word.
TheCrypterium Cardis an amazing product. You know it, we know it. Now it’s time the PH community also finds out about it. How? Easy peasy.Click on UPVOTE and leave your honest feedback!😉

Paul Lamb
17:58:10

Mr. Misko how are you today

Nick Zul
17:58:15

How to get platinum pla in the DApp?

Misko | Crypterium Support
17:58:44

Currently, the MLP assumes 4 categories on the basis of the CRPT balance in the users Crypterium app*: 1) Bronze – less than 1 token 2) Silver – tokens amounting from 1 to less than 8,000 3) Gold – tokens from 8,000 to less than 25,000 4) Platinum – 25,000 tokens or greater

Misko | Crypterium Support
17:58:53

hey, good! How are you today?

Nick Zul
18:0:14

Thanks Misko

Paul Lamb
18:0:38

Excellent

Nick Zul
18:1:52

What is the maximum number of withdrawals at ATMs?

Misko | Crypterium Support
18:2:23

You can find more detais on limits here :https://crypterium.com/content/tariffs.pdf