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Chat record

John Henson
11:26:25

hi anyone can answer to me from my wallet ?

John Henson
11:26:39

admin is in there ?

Random
11:26:52

What is your question?

John Henson
11:27:26

i send 0.23 DASH to my wallet and that in my wallet yesterday. but now is not here ?

Random
11:27:36

🚫 Never Share Your 12 Words or Private Keys With Anyone 🚫 🚫 Never Fill Any Google Form Which Ask For 12 Words or Private Keys 🚫

John Henson
11:27:51

right

Random
11:28:5

Can you please pm me your dash address and are you using latest version of atomic wallet?

John Henson
11:28:15

no, i don't share that to someone

John Henson
11:28:41

XkhrdobyLsAYJRFLeU3s4S9LPysdVuL6Xr it

John Henson
11:28:46

it's my dash address

John Henson
11:29:40

2.0.1 it's my version of atomic wallet

John Henson
11:30:44

ok, i see that, but nothing of dash in my wallet

Random
11:30:50

In explorer it was showing but seems wallet unable to fetch the data from explorer. Can you please restart the app oncem

John Henson
11:31:4

want print screan from my wallet send to you ?

John Henson
11:31:20

i restart that but not working for me

Random
11:31:28

After restart if it doesn't show please enable a VPN and restart the app again

Konstantin, AtomicWallet CEO, Changelly founder
11:32:56

looks like connection issue to Dash node on your internet. you can try VPN, right. Also can send email at with your atomic id (from support page) atsupport@atomicwallet.ioour team will look at the log file to clarify the issue. Anyway funds are safe on the blockchain!

John Henson
11:35:3

i log out and again log in with my phrase words, but not working again

John Henson
11:35:18

ok, i must send to support message

John Henson
11:35:55

but i want to use my DASH now !! 😔

..

Random
11:36:27

You can spend your coins anytime simply exporting your keys.

Konstantin, AtomicWallet CEO, Changelly founder
11:37:27

I'm afraid the only solution now is to try VPN or export dash private key to any other wallet.

John Henson
11:37:29

how ? i have just memoric phrase of my wallet not exporting key

John Henson
11:38:3

i try vpn (betternet) to german now! but not working

Random
11:38:16

You can spend your coins anytime simply exporting your keys. You can find your dash key in settings> private keys> type wallet password> search for dash. Copy your dash keys. And find any trusted dash wallet and use import key function.

John Henson
11:38:51

Ohom, right ...

Random
11:39:20

Umm.. trying different locations might help but either ways you have full control over your funds ;)

🇮🇹Simone.exe🇮🇹 | [3.5🏆] Fⲟυηδεⲅ #FantasyTake #BS #Top
11:39:20

Random

🇮🇹Simone.exe🇮🇹 | [3.5🏆] Fⲟυηδεⲅ #FantasyTake #BS #Top
11:39:30

For 25 AWC how much ETH i need

John Henson
11:40:7

at totally, is now that problem solve automatically ? or i must send my funds to another wallet for DASH ?

Random
11:42:38

See, the thing is for some reasons sometimes node blocks certain IP ranges. That is why your app not able to fetch Balance data. If you want to access/spend your coins immediately better export your keys.

Random
11:43:13

App will say that whenever you try to withdraw them.

🇮🇹Simone.exe🇮🇹 | [3.5🏆] Fⲟυηδεⲅ #FantasyTake #BS #Top
11:43:18

Ok

John Henson
11:43:35

ok, thanks for your support ...

Our Real Admin Will Never PM You First! Only scammers Send PM first!!!

/stat@combot

Hi everyone, join us@AtomicTradingtrading/investors group to discuss more on#AWCprice actions

Anonymouse joined the group

.

Is bounty distribution is ongoing or not

Our Real Admin Will Never PM You First! Only scammers Send PM first!!!

Random
12:14:41

Airdrop distribution is still on going.

arkaine
12:16:49

Hi, can I use my android wallet in windows?

Random
12:17:13

Yeah you mean desktop?

arkaine
12:17:21

Yes

arkaine
12:17:56

I mean to ask can I restore the android wallet in desktop using the same phrase?

Random
12:20:34

Yes you can. You can restore your wallet any number of devices you want.

Huy dzai
12:29:22

Hi

Huy dzai
12:29:28

does Atomic wallet have Grin?

Random
12:30:42
Photo
Random
12:30:49

sorry we do not support it yet.

Konstantin, AtomicWallet CEO, Changelly founder
12:58:42

Looks like we found an issue with dash on beta version. Will be fixed in the next release. Vpn will not help. However previous version should work well

Ash Ward
13:4:2

Hi do you support Stella lumens also

Random
13:8:38

hi we support xlm.

Nnamdi Ndubilo
13:14:13

Hi How can I participate in the airdrops and earn awc

ωσℓғℓεт
13:18:9

Hi. Why does the wallet id says maintenance for monero?

Justine
13:21:26

Just what it says. Sorry for the inconvenience.

the month is ending and still 0 awc balance...

Justine
13:23:12

Distribution is ongoing.you can see live distribution herehttps://etherscan.io/token/0xad22f63404f7305e4713ccbd4f296f34770513f4If your referrals are legit. You did hold 0.1 eth or 50 AWC. And your referrals didn't register on the same IP address that you use. You will receive your airdrop.

I was a legit participant before 24th of april but I guess you only pay after that time and change of rules...

hi guys. I have some XTZ in my Atomic and no matter how much I try to inlude the XTZ token to be visible, the Atoimc wallet only shows all the other tokens I have but not XTZ. ANyone else with same issue?

Random
13:30:35

Hi , there are some issues with xtz node . Dev team is working on it will be fixed ASAP. In between if you want to spend your xtz you can export your xtz private keys to any other trusted xtz wallet and access/spend your coins. stay safe never share your private keys with anyone.

Justine
13:31:34

No, we will give airdrops to those who adhere the rules and have legit referrals.

M. M.
13:32:6

great, thank you. I hope it will be solved soon

🌹

Random
13:32:39

you can get your xtz private keys this way. go to settings>private keys> wallet password > search for xtz. then copy yout xtz private key and import it to tezbox (it is one of the trusted wallet)

Random
13:32:56

thank you for understanding.

I have no need to move them out atm, but it would be great if you would provide support for XTZ soon and solve this

Random
13:33:28

**- NEVER send anyone your 12 words or private keys!**
**- Our admins will NEVER message you first, NEVER ask you for money, 12 words or private keys.
**- BEWARE of scammers, pretending to be our support members!

Random
13:33:57

yeah sure and please read above ^^

ok

Achiever
13:41:58

How can I cre

Random
13:42:37

ho ca u cr?

Anonymouse joined the group
Ismael
14:2:37

I need help please.. I want to receive XEM token and they ask me xem message... Where can i find it? I just see the address

Random
14:3:34

leave it empty or type something random strings.

Ismael
14:7:35

I want to receive it from changelly.. And they say without that i cant receive

Random
14:8:41

yeah just fill the address field with your atomic wallet xem address. and leave the message field empty or fill it with a random string.

Ismael
14:11:58
Photo
Ismael
14:12:20

Plz read what they sent to me

Random
14:13:43

yeah tell them that you used atomic wallet address to receive xem.

Ismael
14:14:3

I have aleady made the transaction and now they send me that msg

Random
14:14:38

so basically you mean you sent zem to changelly?

Random
14:15:0

or you're supposed to receive xem?

Barry Wood
14:16:20

hey I have been trying to withdraw EOS sense yesterday I put in withdraw address and memo but it wont go through

Random
14:16:51

withdraw from atomic wallet?

Barry Wood
14:17:21

no to atomic from trustdice

Random
14:17:48

then you should contact trustdice

Barry Wood
14:18:37

I'm trying to creat a EOS wallet si I can alsi get in on an airdrop

Random
14:19:24

yeah just follow what wallet guides you

Ismael
14:19:56

No. I sent an other token .. To receive xem

Barry Wood
14:20:11

been doing that and it's not working

Random
14:21:0

yeah just fill the address field with your atomic wallet xem address. and leave the message field empty or fill it with a random string. (so tell them you use atomic wallet and wallet suggested you no need of message)

Random
14:21:10

yeah sir contact their support.

Barry Wood
14:21:25

ok

Ismael
14:21:34

Thank you Random for your assistance